You’ve reached the official website of UNFILTERED. The terms stated herein such as “UNFILTERED,” “US,” or “WE” refer to the owner of the website. The term “YOU” refers to the user/viewer of this website or the potential and actual customers themselves.
By visiting our website, you’re acknowledging that you have gone through, understood, and accepted the terms. Further, you hereby acknowledge and adhere to the following practices:
AVAILABILITY OF ITEMS
We always make sure we have a complete skincare product on-stock. On a very rare occasion, other items might not be available. Rest assured that we will inform you at once if the product/s you wish to purchase are unavailable at the moment.
CANCELATION OF ORDER
UNFILTERED reserves the right to withdraw featured products from our website at any time and/or remove or edit any materials or content on this website. Similarly, UNFILTERED reserves the right to cancel and/or refuse and order at any time at our sole discretion. UNFILTERED will not be liable to you for the foregoing reasons.
Furthermore, we will only allow cancellation of order from your end if you have entered incorrect details and the order has not undergone the delivery procedure yet.
RETURN AND REFUND POLICY
All UNFILTERED products have undergone stringent quality check and control before shipping. Ensure that the item/s to be returned to UNFILTERED are in good condition the way how you’ve received them when delivered.
We advise that you take a photo of product/s you’d be returning and send us an e-mail within 24 hours.
Application for refund, meanwhile, is valid only in case the products are unavailable.
We only perform refunds by depositing the money to a bank account. All refund claims can be performed by our partner banks ------,------,------,-------. Furthermore, some of these banks may charge a handling fee when depositing to a provincial account. Should there be any such fees, it will be deducted from the amount to be refunded.
For credit/debit card transactions, refunds may reflect to your account within a period of time depending on your bank’s processing time.
You can’t demand for a return or refund due to a change of mind.
We always endeavor to ship the products to you on-time and based on the delivery schedule we have confirmed on the order form. Unless there are unlikely exceptional circumstances, the delivery will be delayed. Delay in the arrival of items may be due to:
OWNERSHIP AND DAMAGE CLAUSE
Full ownership, risk, loss and/or damage will be conveyed to you once you have received the purchased product/s.
UPDATING THE TERMS
As a website user and/or customer, you agree to indemnify UNFILTERED against any and all liability, expenses — including attorney’s fees and court costs — and damages arising out of claims, including, without limitation, any claims alleging facts that if true would constitute a breach of the terms and conditions stated herein.